Privacy Policy

Overview

Struktural is designed with data sovereignty as a core principle. Unlike traditional SaaS platforms, our self-hosted architecture means your application data never leaves your infrastructure. This privacy policy covers the limited information we collect when you interact with our website, documentation, and support services.

Information We Collect

Website Usage Data

We collect standard web analytics information when you visit our website:

• IP address (anonymized and aggregated)
• Browser type and version
• Pages visited and time spent
• Geographic region (country level only)
• Referring website

Support Communications

When you contact our support team, we collect:

• Email address and name you provide
• Support tickets and correspondence
• Technical information you share for troubleshooting
• Product feedback and feature requests

Enterprise Sales

For enterprise customers, we may collect additional business information:

• Company name and size
• Business contact information
• Technical requirements and use cases
• Deployment preferences and compliance needs

How We Use Your Information

Service Provision

We use your information to:

• Provide technical support and troubleshooting
• Process enterprise sales inquiries
• Improve our documentation and user experience
• Analyze website usage patterns to optimize performance

Communications

We may use your contact information to:

• Respond to your support requests
• Send important product updates and security notifications
• Share relevant documentation and best practices
• Follow up on enterprise sales discussions

We never sell, rent, or share your personal information with third parties for marketing purposes.

Data Storage and Security

Our Infrastructure

The limited data we collect is stored securely in:

• Encrypted databases with role-based access controls
• Secure cloud infrastructure with regular security audits
• Limited access to authorized personnel only
• Regular backups and disaster recovery procedures

Your Infrastructure

Your application data is:

• Stored entirely in your chosen infrastructure
• Protected by your security policies and access controls
• Never accessible to Struktural personnel
• Subject to your compliance requirements and audit procedures

Cookies and Tracking

Our website uses minimal tracking technologies:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Anonymized usage data to improve our service
• Preference Cookies: Remember your settings and preferences

We do not use:

• Third-party advertising cookies
• Cross-site tracking technologies
• Fingerprinting or invasive profiling

You can control cookies through your browser settings.

Your Rights and Choices

Data Access and Correction

You have the right to:

• Request a copy of your personal data we hold
• Correct inaccurate or incomplete information
• Delete your account and associated data
• Opt out of non-essential communications

Data Portability

You can request your data in a machine-readable format for transfer to other services.

Compliance and Governance

This privacy policy is designed to comply with:

• GDPR (General Data Protection Regulation)
• CCPA (California Consumer Privacy Act)
• Industry best practices for data protection

International Data Transfers

Struktural operates globally with data processing infrastructure designed for compliance:

• Primary processing in secure, compliant data centers
• Standard Contractual Clauses for international transfers
• Adequacy decisions and certifications where applicable
• Regional deployment options for enterprise customers

Your application data never leaves your chosen infrastructure, eliminating cross-border data transfer concerns for your business data.

Children's Privacy

Struktural is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete such information immediately.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or service offerings. Significant changes will be communicated through:

• Website notifications
• Email notifications for registered users
• Updated policy effective date

Your continued use of our services after policy changes constitutes acceptance of the updated terms.

Contact Information

If you have questions about this privacy policy or need to exercise your data rights, please contact us:

Effective Date

This privacy policy is effective as of January 1, 2026 and was last updated on January 1, 2026.